Legal notice / Terms of use

General information

The website Yela.com is published by Yela and hosted by OVH. Access to Yela.com is free of charge. The information contained on this Site, including these provisions, may be modified at any time. The design and implementation of this Site are carried out by Yela.

Intellectual property

All graphic, textual and computer elements of the Yela.com site as well as trade names, trademarks and logos are the property of Yela. No copy, reproduction or modification of site elements such as texts, images, sounds or trademarks and logos may be made without the prior written authorization of Yela. Failure to comply with this prohibition may result in your liability.

Responsibilities

Yela reserves the right to correct and update the content of this Site at any time and without notice. Furthermore, Yela disclaims any responsibility in the event of delay, error or omission regarding the content of these pages, as well as in the event of interruption, technical problems, including connection to the Site, or unavailability of the site. Yela reserves the right, for any reason whatsoever and without prior notice, to terminate, modify, suspend or interrupt access to all or part of the Site. Yela does not guarantee that the server hosting the site is free of viruses or that a technical problem or deterioration could occur that could damage the user's computer components or data that could be stored there.

Personal data

The personal data that we may collect is intended exclusively for the Management of Yela to enable you to benefit from the services offered by the site. No personal information concerning you may be transferred to third parties or used without your knowledge. In accordance with the Data Protection Act, you have an individual right of access, modification, correction and deletion of personal information concerning you, which may be exercised by sending an email to contact@Yela.com.

Hyperlinks

The Yela.com Site contains hyperlinks allowing access to sites that are not published by Yela. Consequently, it cannot be held responsible for the content of the sites or any element or services presented on these sites to which you will have access. Similarly, the consultation and collection of personal data on these sites are subject to the own terms of use and protection of these Sites.

GENERAL TERMS OF USE

USERS

These general terms of use ("GTU") are intended to define the legal framework for the provision of the site and services and to define the conditions of access to and use of the services by "the User". These GTU are accessible on the site, in the footer, under the GTU section. Any registration or use of the site implies acceptance without reservation or restriction of these GTU by the User. When registering on the site via the Registration Form, each Provider expressly accepts these GTU by checking the reading validation box. Continued browsing on the website constitutes acceptance of these GTU. These General Terms of Use are concluded for an indefinite period. They may be modified at any time.

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  • Phone: (+221) 33 842 58 55
  • Email: contact@Yela.com

www.Yela.com is hosted by the French company OVH, located at 2 rue Kellermann 59100 Roubaix, Tel.: 1007.

Personal data is stored with the said host. The latter guarantees maximum security against any breach of their integrity. It also guarantees that physical access to the premises or equipment is prohibited to any unauthorized person. Yela ensures the security of the website and the protection of data.

Definitions

In this section, terms beginning with a capital or lower case letter have the following meaning:

  • User account: refers to the space dedicated to the user who has created a personal account and to which they can access on the Platform using their login and password.
  • General Terms of Use: refers to these GTU specifying the rules for use of the site.
  • Personal data: any information relating to an identified or identifiable natural person, directly or indirectly.
  • Individual or Client: refers to the natural or legal person who uses the site to contact and be put in touch with a Provider.
  • Platform / website: refers to the website of Yela SAS accessible at www.Yela.com

Description of Yela

Yela, through its platforms, offers the marketing of products/services via mobile. These services are described on the Yela website. General information is accessible to all users. Certain functions are accessible subject to registration or linked to a paid service.

Acceptance of GTU and modifications

The GTU are intended to govern the conditions of use of the platform, its services and content, by Users and to define their rights and obligations. Acceptance of these GTU implies acceptance of the terms of use of the platform by Users. Acceptance is materialized by a validation click on the GTU. Continued use of the Platform constitutes acceptance of these GTU.

For the evolution of its services, Yela SAS reserves the right to modify, at any time, the terms, conditions and provisions of these GTU. Any modification of the GTU will be communicated by any paperless means. In the event of non-compliance by the User with the GTU, Yela SAS reserves the right to suspend or permanently block the User's access to the User Account.

Online services and use

The site offers the user free access, by browsing the site, to the information provided on the products and services provided by Yela SAS. The User has the possibility to contact the company by filling in the contact form. Access to paid services is possible after concluding a contract with Yela and subject to the conditions of this contract.

Use of the website

Users can access the website 24 hours a day, 7 days a week, except in cases of force majeure or events beyond the control of Yela SAS, and subject to any breakdowns and maintenance and update operations necessary for the proper functioning of the said site.

OBLIGATIONS

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Users undertake to: provide all current and accurate data and elements enabling the creation of the User account; respect the procedure for express written assistance or intervention requests; use the site for the purposes for which it was designed; pay the amount due for the paid services made available to them.

ASSISTANCE PROCEDURE

For any assistance request on the Yela SAS site, Users must send an email to contact@Yela.com explaining their request. Yela SAS undertakes to respond within 72 hours of receipt of the email. Sundays and public holidays are not counted in the response time.

PERSONAL DATA PROTECTION

Yela SAS is authorized to process personal data in accordance with Law No. 2008-12 on the protection of personal data. This processing is understood as the transparent collection of personal data necessary for the operation of the service.

The data collected and processed by Yela SAS may include:

  • Your contact details (First and last name)
  • Your physical address
  • Your email address
  • Your phone number

We collect your personal data to fulfill the following purposes:

  • Personalization of your services
  • Contact
  • Prospecting

Yela SAS transmits your data to OVH, the host mentioned above and located abroad, for hosting purposes only.

Data is kept for 1 (one) year and then destroyed or archived according to its nature. The security of this data and the retention conditions are subject to the host's general conditions, which has an SSL certificate for securing exchanges.

In accordance with the provisions of the law on the protection of personal data, Users have a right to information, access, opposition, rectification and deletion of data concerning them. To exercise these rights, please send a written request to: Yela SAS, Complaints Department, 3 Rue Béranger Féraud, Dakar/Senegal, contact@Yela.com

LIABILITY

Users declare that they accept the characteristics and limitations of an online service. Yela SAS does not grant any express or implied guarantee with regard to the site. Use of the site by users is at their sole responsibility. In no case shall Yela SAS be liable for direct or indirect damage that could be caused by the use of the Yela site.

INTELLECTUAL PROPERTY

Yela SAS is the Owner of all data, in all forms, appearing on the site and of the site itself.

TERMINATION

Yela SAS reserves the right to interrupt access to the website and the services offered to any person who does not comply with these GTU, and the basic rules of morality, loyalty, and respect between persons. Regarding paid services, the service is only available for the duration defined in the related contract.

MISCELLANEOUS PROVISIONS

The parties to the GTU are independent. The GTU may in no case be assigned by Users to a third party in the absence of prior express authorization from Yela SAS. These GTU may be modified at any time. If a clause of the GTU were to be null and void, the rest of the GTU will not be affected by the nullity of the clause.

DISPUTES

The GTU are subject to the provisions of Senegalese law. In the event of a dispute arising from the interpretation or execution of the GTU, the User may resort to a conventional mediation procedure or any other alternative dispute resolution method. Failing this, any dispute shall be brought before the geographically competent court.